Terms and Conditions
Last Updated: December 7, 2024
Welcome to Sarah Wood Art and Photography LLC (sarahwoodartandphotography.com). By accessing or using my Website, you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using my services. If you do not agree with these terms, you may not use my Website at this time.
1. General Information
- Website Owner: Sarah Wood (Sarah Wood Art and Photography LLC)
- Contact Email: sarah@sarahwoodartandphotography.com
- Business Address: 3700 S. Waverly Rd, Lansing, MI, 48911-2049, USA
2. Use of the Website
You agree to use this Website for lawful purposes only. You may not:
- Post, transmit, or distribute any material that violates any applicable law.
- Use this Website in any manner that could impair its operation or interfere with others' use.
- Copy, distribute, or misuse any content without prior written consent by Sarah Wood.
3. Products and Services
I provide art and photography products and services, created and conducted by Sarah Wood. All products are subject to availability and may be withdrawn at any time.
4. Pricing and Payment
- All prices listed on the Website are in USD and include applicable taxes and shipping costs unless stated otherwise.
- Payments must be made at the time of purchase via accepted payment methods displayed during checkout.
- For information on shipping costs, see "6. Shipping Policy" below.
5. Return Policy
At Sarah Wood Art and Photography, I take pride in providing high-quality art and photography pieces. I want to ensure you have a smooth and enjoyable experience when purchasing from me either in-person at an event, or here on my Website.
I only accept returns or exchanges for defective or missing products. Please contact me at sarah@sarahwoodartandphotography within 14 days of delivery with proof of the defect or missing item.
- Defective Products: If you receive a damaged or defective item, please contact me over email within 14 days of felivery. Kindly include photos and a description of the defect to help me resolve the issue promptly.
- Missing Items: If any part of your order is missing upon delivery, please contact me through email immediately with your order details and a description of the issue.
- Exceptions: Custom/personalized/commissioned orders and/or services cannot be returned or exchanged. Before payment is settled in full, you will receive proof(s) of your commissioned work (including but not limited to commissioned artwork, edited photos, etc.) in an agreed upon format (photograph and/or video) to verify it is to your satisfaction. After you are satisfied, payments can be made in full.
Please note:
- All sales are final.
- Returns are not accepted for reason's such as buyer's remorse, as each piece is created with great care and unable to be resold if returned.
- I will replace defective or missing products free of charge, or issue a refund if a replacement is not possible/wanted.
6. Shipping Policy
Each product purchased from the Sarah Wood Art and Photography shop (through Etsy) will be shipped directly to you. Each item is packaged depending on what's safest for its journey to get to you. Similarly, shipping times may be dependent on the product/type of product you order. See below for more information.
Can I Combine Orders?
Yes, orders can be combined so long as neither order has already shipping. However, I will not assume separate orders to the same person/address should be combined in case that is done so intentionally. If you leave a note on a subsequent order, I may not see it in time to combine separate orders. Please be sure to contact me at sarah@sarahwoodartandphotography.com to request a combination.
Shipping Packaging
- Unframed Prints
- Art and photography prints sized at 8" x 10" (20.32 cm x 25.4 cm) or smaller will be shipped in their regular packaging (cellophane bag and cardboard backing) inside a cardboart flatmailer with an added piece of cardboard on top of the print for support. A "Do Not Bend" sticker will be included for added protection as your print(s) goes through the mail.
- Art and photography prints larger than 8" x 10" (20.32 cm x 25.4 cm) will be rolled with tissue paper and packaged in a thick cardboard tube. These prints will need to be flattened upon taking them out of the tube.
- If you order a larger number of prints and/or a mix of sizes/framed/unframed prints, the packaging may differ to best protect your prints.
- Framed Prints:
- Art and photography framed prints are not currently available to be shipped, although I hope to offer them in the future. I do, however, sell framed prints at local in-person events. I'm sorry for any inconvenience this may cause.
- Bookmarks:
- Art and photography tassel bookmarks will be packaged in cellophane and shipping in a cardboard flat mailer. A "Do Not Bend" Sticker will be included for added protection as your bookmark(s) goes through the mail.
- The number of bookmarks and/or other items included in your package may influence the packaging used to protect your bookmark(s).
- Stickers:
- The number/type of sticker(s) ordered will decide the packaging.
- Most stickers will be sent in a cardboard flat mailer, unless shipping with other types of products. A "Do Not Bend" sticker will be included for added protection as your sticker(s) goes through the mail. For additional protection, your sticker(s) will be wrapped in cellophane and/or tissue paper.
- Earrings:
- Epoxy resin stud and dangle earrings will be shipped in their standard packaging (cellophane/organza bags depending on the earring design).
- Each packaged pair will be shipped inside a bubble mailer or box depending on the number of earrings/type of other products purchased.
Shipping Time
- In-stock Items: All packages for in-stock items can be expected to ship within 1-2 weeks' time (7-14 days). Most will ship within a week's time. The goal is always to get your purchase(s) in your hands as soon as possible.
- Please note that the shipping date is the timeframe for an item to be dropped off at the post office. The time it takes for packages to be processed at the post office is dependent on the post office's schedule.
- Commissions: If you are commissioning a product, your shipping time will depend on the time necessary to make your commissioned piece. An estimated timeline for your commissioned piece will be discussed with you prior to purchase, and updates will be provided throughout the process to discuss any changes to the timeline, or other pertinent details.
Shipping Costs
Shipping costs will be calculated at checkout.
7. Intellectual Property
All content on this Website, including but not limited to artwork, images, logos, and text, is the property of Sarah Wood Art and Photography LLC unless otherwise stated. Unauthorized reporduction or distribution is prohibited.
8. Personalization and Signatures
Each art and photography print, bookmark, and earring card include my signature 'SNW' in the following places, ensuring authenticity. Requests to alter or remove the signature will not be honored.
- Art and Photography Prints: Back, bottom right corner.
- Boomark: Back, bottom center.
- Earring Cards: Front, bottom center.
9. Limitation of Liability
To the fullest extend permitted by law, Sarah Wood Art and Photography LLC shall not be liable for:
- Any indirect, incidental, or consequential damages arriving from the use of the Website or its products.
- Loss of data, revenue, or business as a result of Website downtime or technical issues.
10. Privacy Policy
Your personal information will be handled in accordance with our Privacy Policy. By using the Website, you consent to this processing.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States of America, wihtout regard to its conflict of laws principles.
12. Changes to These Terms
I reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting. Continued use of the Website constitutes acceptance of any modifications.
13. Contact Me
If you have any questions about these Terms, please contact me through email at sarah@sarahwoodartandphotography.com
By using my Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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